Sunday, July 11, 2010

The Visual Voicemail System Benefits

One of the most profitable value added service that telecommunication providers has introduced is perhaps the telephony feature of the voicemail system. Unfortunately, its popularity has blurred since its introduction 30 years ago. However, despite of decrease in usage, it remains as one of the most essential element in telecommunication since the human voice is a potent conveyor of information than written words.

Office phone systems today are adapting major improvements over the traditional TUI (Telephonic User Interface) that is used on their business voicemail system. Most providers are now setting-up visual voicemails and client-based systems as replacement for older voicemail systems and its technology is still being further improved. Some notable aspects as to why a visual interface is more suitable are:

•    Easy to use and simplicity of the user interface
•    Intuitive and quicker response
•    Seamless integration with other applications
•    Comprehensive overview of messages
•    Better privacy and security
•    Mobility
•    Synchronization of accounts
•    Message prioritization

Adopting this type of voice mail system can benefit both the service providers and its subscribers since it can cater to the compatibility and integration issues with newer handheld devices like the release of the new iPhone model. While service providers can easily add clients they can also assure them that compatibility issues are not a problem when they switch to their services. Moreover, service modifications, message retrievals and end-user services are tackled painlessly with visual systems.

Service providers are encouraged to switch to this new voice mail system in order to expand and take advantage of different platforms. Leveraging to this new system will eliminate their gradating revenues and provide their clients with an uninterrupted service.

Wednesday, July 7, 2010

Communication Extension with a Mobile PBX System

Mobile devices are small handheld or pocket-sized gadgets that are useful for a wide range of tasks that include; taking notes, web-surfing, personal information management, invoicing, barcode scanning, calling, and many more. These devices were designed to work reliably in different condition and environment.  Up to date, there are already an array of high tech gadgets like media players, PDAs, digital videos/cameras, gaming consoles, ultra mobile PCs, smart phones, calculators, tablet PCs and mobile phones.

These devices, like the mobile/smart phones, are also designed for numerous applications. As a matter of fact other services like the hosted PBX for instance, took advantage of these devices and extend its functionality to operate with them. This led to the emergence of the mobile PBX phone system. This new phone system does not only manage calls on a mobile or smart phone but can also be effective in forwarding data, managing configuration and running application to exploit other PBX system functionality. Moreover, connected devices to the mobile PBX can be easily reached by dialing the defined extension.

The mobile PBX can further enhance the communication effectiveness of the business because it can facilitate connectivity between internal and external teams. With cost management as well as the smart calling features, different teams can now communicate with each other easily and the cheaper way.

Some of its useful features include the call divert; split billing for personal and business calls; time/date based outgoing call blocking; creation of hunt group numbers; and a web-based account for management and configuration.

Although many have thought that these ubiquitous mobile phones serves as a threat to the PBX and virtual PBX system vendors. But with the advances in technology, it became an added enhancement to create yet another business phone solution.

Sunday, July 4, 2010

VoIP for Business and Residential Users

Broadband and other internet connections can now make and receive phone calls with the use of VoIP (Voice over Internet Protocol). Different VoIP business phone service providers often dub this service as a broadband phone, digital voice or internet phone service which cab be used as a marketing technique in order to entice more subscribers.
The VoIP phone service offers businesses and residential users with many benefits over a regular phone service. Among the other advantages, the service offers the lowest phone call cost. With VoIP, all phone calls are covered with a low monthly payment. Taxes and other fees of the regular phone rates are no longer included with the VoIP service which makes it a cheaper alternative. International and long distance calls can now be made regularly since there will be cheaper calling rates.

The VoIP for business or residential services offer vast features that can create a reliable and quality communication system. The Service includes the following:

•    Redirection of phone calls to voice mail
•    Forwarding of voice mail as attachment to emails
•    Call conference with up to 3 or more people
•    Caller ID
•    Call waiting
•    911 or 411 service
•    Internet fax
•    Last number redialing
•    Call blocking
•    Call forwarding
•    Portability

These are just the basic features that are common in most of the VoIP providers. Since this technology is fast growing, other providers are now equipping their service with office phone system advanced features like: toll free numbers, call transfer, DND, distinctive ring, virtual numbers and many more.