Thursday, January 6, 2011

Advantageous Calling Card Features

It would be difficult to choose the right calling card, aside from the fact that there‘s a lot of providers, there are also lots of calling cards with a wide range of features to choose from. A company may choose one over the other due to certain capabilities missing from another calling card. That feature might be like a typical functionality which is not present to the other or it can be a complicated one. Whatever features are necessary, the most important thing is that it can be able to make something available in the business that is used together in a well organized and dependable communication.

The following is a list of some calling card features:
  • No Pin Required – There’s no need for you to remember your pin, it won’t consume your time and effort and offers you the no pin required dialing option.
  • Nationwide access – Stay in touch with your friends and family. With the lowest rates and much connection from anywhere!
  • Automatic recharge – It automatically sets a recharge amount and every time a certain limit drops in your balance, your card will be starting to recharged.
  • Speed Dial – There’s no need for you to  enter the order of digits that represents the destination number. Save the numbers you call the most and, on your phone, when you are asked for the destination number you just have to enter the short order of keys, from *1 to *9.
  • Hot Dial – In your calling card, can use the hot dial feature if you have numbers that you call regularly and want to make your calls connect faster than the usual. This will affiliate an access number, with your PIN and a destination number. And, you have to enter the number you are calling from in order for you to use the no pin required feature. In this way, by the time you dial a certain access number on your phone, you will be easily connected.

Tuesday, January 4, 2011

Common Sources for Music On-Hold

While most music on-hold system already has a default music samples, some users may be force to find other sources due to certain issues such as format and compatibility. This is important because some on-hold music systems run on a server that is not capable of converting the music sample to a compatible format.
Fortunately, most providers allow the use of other sources to use for the music on hold:

CD-ROM (Compact Disk-Read Only Memory):
Some providers may offer extra music on a CD-ROM which the user can easily upload onto the system. Not only does this CD-ROM contains music but it may also include custom greetings and voice prompts that are designed for use with other phone system feature like the automated attendant. But, be cautious when using CD-ROM as the source for the music on hold feature since this can have licensing issues and it should not be distributed to anyone else. A CD-ROM may also contain other samples like music loops.
Multicast and Unicast:
These sources are suitable for use with the phone system’s on hold music since they can conserve the use of system resources. Multiple users can also be supported simultaneously by sharing a single stream of audio via the internet. Unfortunately, making use of these sources requires the management and configuration of different devices, IP addresses and ports. To use multiple audio also requires configuring and incrementing of different IP addresses, and not port numbers, for each source in order to prevent the network from being saturated.