Tuesday, December 28, 2010

Guide in Choosing Business Voicemail Service

Voicemail is one of the many features of a small business phone system that can be very useful in supporting customer service for business and home office. Voicemail system is capable of storing and recording voice messages that can be retrieved anytime you want for review and future listening. You may categorize all the voice messages that will pass the voicemail box according to its importance; you can tag it as urgent or non-urgent messages. Aside from this, voicemail system can boost up professional image of your small business. So, in order for you to get the best voicemail you need to consider the few tips provided here:
  • Consider the impact of voicemail to your customers. As much as possible keep a business voicemail that maintains a pleasant environment for your customers as well as to the users.
  • Look for a phone system provider that proposed a voicemail service and automated attendant at the same time. This feature tandem will ensure that your phone system can forward calls from one extension to another. Best voicemail service can detect call progress. This call detection service will give you no difficulty in terms of integrating the service to another phone features. 
  • Consider also how many calls your voicemail can handle. If necessary get a multi line voicemail that will accept several calls at a time. What's more, it is advisable to acquire a dynamic port voicemail system if you have an auto-attendant service.
Modern voicemail like the internet voicemail service will even allow you to receive online fax, create group lists and establish a guest voicemail box. So, start examining your voicemail requirement now and get a phone system that will back up all your business communication needs.

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