Monday, May 31, 2010

Virtual Business Phone Software

Virtual PBX phone system software assists in phone call management for call center or business environments. This state-of-the-art PBX software functions as a feature-packed telephone exchange that connects extensions and telephone lines using advanced VoIP technology. Using software-based phone system can benefit a company or other organizations with all the standard PBX features and functionality easy handling of every call.

This virtual PBX system software can boast the following features:
  • Digital routing
  • Easy call management
  • Integration with VoIP or analog PSTN phones
  • Multiple extensions
  • Music on-hold
  • Predictive dialing
  • Standard PBX features (call transfer, hold, recording, etc.)
  • Video support
  • Voicemail inbox
  • Web interface
System requirements for software-based phone systems may vary depending on the operating system environment (Linux, MacOS, Unix, Windows) where it will be installed. The following can be the standard for a Windows-based PBX system:
  • Extension Devices – SIP standard VoIP, UDP signaling, individual extensions (IP phones, USB phones, etc.)
  • Server or Computer – network and broadband internet connection
Be aware that software can have free or trial versions intended for testing purposes before actually buying it. But, it can be limited in functionality, features or length of use, i.e., work for 1 phone line and can only utilize a limited number of extensions.

By simply installing PBX software on a PC, any business can employ a complete and scalable VoIP-based virtual PBX system. Moreover, it can also be used and combined with other telephony applications to meet any telecommunication requirements of a growing business.

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