Advantageous Calling Card Features

It would be difficult to choose the right calling card, aside from the fact that there‘s a lot of providers, there are also lots of calling cards with a wide range of features to choose from. A company may choose one over the other due to certain capabilities missing from another calling card. That feature might be like a typical functionality which is not present to the other or it can be a complicated one. Whatever features are necessary, the most important thing is that it can be able to make something available in the business that is used together in a well organized and dependable communication.

The following is a list of some calling card features:

• No Pin Required – There’s no need for you to remember your pin, it won’t consume your time and effort and offers you the no pin required dialing option.

• Nationwide access – Stay in touch with your friends and family. With the lowest rates and much connection from anywhere!

• Automatic recharge – It automatically sets a recharge amount and every time a certain limit drops in your balance, your card will be starting to recharged.

• Speed Dial – There’s no need for you to  enter the order of digits that represents the destination number. Save the numbers you call the most and, on your phone, when you are asked for the destination number you just have to enter the short order of keys, from *1 to *9.

• Hot Dial – In your calling card, can use the hot dial feature if you have numbers that you call regularly and want to make your calls connect faster than the usual. This will affiliate an access number, with your PIN and a destination number. And, you have to enter the number you are calling from in order for you to use the no pin required feature. In this way, by the time you dial a certain access number on your phone, you will be easily connected.

Dial by Name Directory – Providing Convenience to Callers

The dial by name directory is a useful phone system component for letting a computer-generated voice, or auto attendant, to read and announce the name and/or extensions of every contact in an organization. This helpful feature provides convenience for a caller in reaching the proper contact person or department.

How it Works
When a customer rings a business a computer-generated voice will announce a menu structure of the extensions of the company:

“Press 1 for Accounting Department...” or “Press 9 for directory listing”

The caller is then prompted to enter the extension number. After pressing the selected extension the automated attendant will ask the caller to enter the numeric equivalent of the department or contact's name. If a matching name is found an automated attendant will announce a directory of the contacts' extension or number as a selection in order to connect the caller to the proper contact automatically.

Some office phone systems have a default human operator to take the inbound call immediately if the caller does not respond to the prompt or have difficulty in entering the appropriate extension.

The Benefits
Besides the fact that it can provide callers with an easy way to reach the appropriate extension, this feature can create a professional image and brand for the business. It can also make the phone system interactive and allows customers to reach the proper destination faster.

Dial by name directory is one of the many feature included in a virtual office phone system that can help in delivering convenience to callers.